When a caller reaches voicemail, the next search result is only a tap away. A configured first conversation keeps the next step with your firm.
Hear Claire handle the first call.
Explore a sample intake conversation for personal injury, criminal defense, or family law.
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Read the call transcript
Personal Injury intake example
Claire: Thank you for calling Harbor Ridge Injury Law. This is Claire, the firm's AI receptionist. How can I help you today?
Michael: Hi, um, I got in a car accident yesterday, and I think I may need a lawyer.
Claire: I'm sorry you're dealing with that. I can gather some information and schedule you with the legal team. When did the accident happen?
Michael: Yesterday, around five-thirty in the afternoon.
Claire: And where did it happen?
Michael: In Fort Lauderdale, on Federal Highway.
Claire: Were you the driver, a passenger, or a pedestrian?
Michael: I was driving.
Claire: Can you briefly walk me through what happened?
Michael: I was stopped at a red light, and a car hit me from behind.
Claire: Understood. Were the police called?
Michael: Yeah. They came out and made a report.
Claire: Did either driver receive a citation, as far as you know?
Michael: The other driver did.
Claire: Okay. Have you seen a doctor or received any medical treatment since the accident?
Michael: I went to urgent care last night. My neck and lower back hurt.
Claire: May I have your full name?
Michael: Michael Torres.
Claire: And what's the best phone number for the firm to reach you?
Michael: Three-oh-five, five-five-five, zero-one-four-eight.
Claire: Let me read that back: three-oh-five, five-five-five, zero-one-four-eight.
Claire: I have two consultation times available: tomorrow at ten in the morning, or tomorrow at two-thirty in the afternoon.
Michael: Ten works better.
Claire: Perfect. You're booked with the legal team tomorrow at ten a.m. They'll give you a call.
Michael: Okay, thank you.
Claire: Thank you for calling our law offices. Goodbye.
Criminal Defense intake example
Claire: Thank you for calling General Legal Defense Group. This is Claire, the firm's receptionist. How can I help?
Daniel: Hi. I got arrested for a DUI last night, and I need to talk to somebody.
Claire: I can help gather the initial information and get you scheduled. First, are you in jail right now, or have you already been released?
Daniel: I was released this morning.
Claire: All right. What's your full name?
Daniel: Daniel Reed.
Claire: And the best phone number to reach you?
Daniel: Five-six-one, five-five-five, zero-one-eight-two.
Claire: That's five-six-one, five-five-five, zero-one-eight-two. Did I get that right?
Daniel: Yeah.
Claire: When did the arrest happen?
Daniel: Around midnight last night. Maybe a little after.
Claire: And where did it occur?
Daniel: In Palm Beach County, near West Palm.
Claire: Were there any injuries or property damage involved?
Daniel: No. Nothing like that.
Claire: Did you take a breath, blood, or urine test?
Daniel: They did a breath test at the station. Am I going to lose my license?
Claire: I can't provide legal advice, but one of the attorneys can discuss that with you during a consultation. Did you receive a court date?
Daniel: Yes. October eighth.
Claire: Would you like to schedule a General Legal consultation with one of our attorneys? I have today at six in the evening or tomorrow at nine-thirty in the morning.
Daniel: Today at six. Definitely.
Claire: You're booked for a General Legal consultation today at six in the evening under Daniel Reed. The legal team will call five-six-one, five-five-five, zero-one-eight-two.
Daniel: Okay, thank you.
Claire: Thank you for calling our law offices. Goodbye.
Family Law intake example
Claire: Thank you for calling Cypress Family Law. This is Claire, the firm's receptionist. How may I help you?
Amanda: Hi. Um, I'm looking to file for divorce.
Claire: I understand. I can collect some initial information and schedule a consultation with the legal team. What's your full name?
Amanda: Amanda Brooks.
Claire: And what's the best phone number for the firm to reach you?
Amanda: Nine-five-four, five-five-five, zero-one-three-six.
Claire: Let me confirm: nine-five-four, five-five-five, zero-one-three-six. Is that correct?
Amanda: Yes.
Claire: Thank you. I'll also need your spouse's full name. The firm uses that information for an initial conflict pre-screen.
Amanda: Kevin Brooks.
Claire: Thank you. How long have you been married?
Amanda: Nine years.
Claire: Do you and Kevin have any children under eighteen?
Amanda: We have one daughter. She's seven.
Claire: Do both of you currently live in Florida?
Amanda: Yes, both in Broward County.
Claire: Are you still living together, or separately?
Amanda: Separately. I've been staying with my sister for about three months.
Claire: Is there anything urgent the legal team should know about, such as an upcoming hearing or a safety concern?
Amanda: No immediate safety issue. We just disagree about what the schedule with our daughter should look like, and I want to understand the process before this gets worse.
Claire: Understood. I can note the scheduling concern for the attorney, but I can't advise you on custody arrangements. I have consultation openings tomorrow at eleven a.m. and tomorrow at three-thirty p.m. Which do you prefer?
Amanda: Three-thirty, please.
Claire: You're booked with the family-law team tomorrow at three-thirty p.m. under Amanda Brooks. They'll call you at nine-five-four, five-five-five, zero-one-three-six.
Amanda: Okay, thank you.
Claire: Thank you for calling our law offices. We look forward to speaking with you. Goodbye.
Smarter intake, better outcomes
How does ClaireAI turn
missed calls into qualified next steps?
ClaireAI streamlines intake through the next step your firm configures — helping lawyers spend less time managing calls, and more time delivering value.
Claire captures intake details
Collect the information your firm decides is relevant to its intake process, in English or Spanish.
Claire qualifies
Use firm-configured questions and criteria to guide the intake conversation and next step.
Claire follows your next steps
Configure booking, routing, and follow-up workflows with your firm during implementation.
Built for every practice area.
Every practice area has different intake needs — Claire adapts her questions, qualifications, and routing to match your firm.
New MVA Lead
- First-contact details captured
- Liability question captured
- Treatment details captured
- Coverage uncertain
01 / 03
Personal Injury
Intake that follows your firm’s criteria.
ClaireAI can handle MVA, slip-and-fall, and premises calls with the police-report, liability, injury, and treatment questions your firm approves. The configured workflow can route a summary to your intake team for review.
Firm-configured
Qualification criteria
Firm-configured
Review rubric
New inquiry · review path
- Firm-selected details captured
- Review owner identified
- Handoff path selected
- Next step pending firm review
02 / 03
Criminal Defense
Time-sensitive calls, handled by your workflow.
When a time-sensitive inquiry arrives, ClaireAI follows the first-contact questions and handoff rules your firm configures. Your team decides the review, escalation, and next-step path.
Firm-configured
Urgent routing
24/7
Available coverage
Sensitive intake — EN/ES
- First-contact details recorded
- Firm-selected review fields
- Consultation workflow selected
- Prior order requested
03 / 03
Family Law
Sensitive intake, handled with care.
Divorce, custody, and protective-order calls demand a different tone. ClaireAI can follow firm-configured questions, conflict pre-screening, and booking workflows in English or Spanish while keeping professional decisions with your team.
Firm-configured
First-contact workflow
EN / ES
Languages included
Core Security
01 //Security documentation
ClaireAI can provide current security and product documentation during a sales or implementation review.
02 //Review before launch
Your firm can review the relevant product, workflow, and data-handling information before deciding on an implementation approach.
03 //Firm-specific workflow
Recording, retention, routing, and data-flow requirements are reviewed as part of the firm’s implementation plan.
04 //Firm-led compliance review
Each firm remains responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Practice areas
Built around your
practice areas.
ClaireAI supports after-hours and overflow intake for personal injury, criminal defense, and family law firms — with a qualifying flow, escalation policy, and tone configured for the matter type.
Personal Injury
Captures the incident, treatment, insurance, and timing details your firm chooses to ask for the next configured step.
Criminal Defense
Captures charges, custody, court, and callback details your firm chooses to ask for the configured response path.
Family Law
Supports firm-configured conflict pre-screening, IPV and UCCJEA intake questions, and bilingual custody-consultation workflows.
FAQ
ClaireAI, answered.
What does ClaireAI do?
ClaireAI is an AI receptionist for law firms that handles inbound calls and follows a firm's configured intake workflow. Call handling is available in 10+ languages, including English and Spanish. Intake questions, routing, booking, escalation, follow-up, and connected-system workflows are configured with each firm during implementation.
Is ClaireAI a chatbot or an IVR?
ClaireAI is a voice-based receptionist. It is designed to have a natural spoken conversation and follow the intake and escalation workflow your firm configures.
How does ClaireAI handle firm data?
ClaireAI can provide current security and product documentation during a sales or implementation review. Each firm remains responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Can I hear Claire before I commit?
Request a live demo to hear Claire and review a workflow configured for your firm. Start with a demo to arrange your trial with our team. The 30-day trial requires a card and converts to a monthly Solo subscription at $129 per month after 30 days unless canceled at any time before conversion. It includes 250 connected AI minutes, never bills trial overage, and pauses new AI-handled calls after the cap once active calls finish. After the cap, new AI-handled calls use a safe fallback route, voicemail, or customer-configured destination until the account activates a paid plan.
Will callers know they are speaking with AI?
Your disclosure and call-handling approach are configured with your firm. ClaireAI is designed to follow the workflow and escalation policy you approve.
How is ClaireAI priced?
Solo is $129 per month for 400 connected AI minutes, Growth is $299 per month for 1,000 connected AI minutes, Firm is $599 per month for 2,000 connected AI minutes, and Enterprise starts at $1,199 per month for 4,000+ connected AI minutes. Unlimited supported practice areas are included on every plan. Add PI, family law, criminal defense, immigration, estate planning, employment, and other supported playbooks without changing plans. Standard ClaireAI practice-area playbooks are included; bespoke workflow engineering and custom integration development may be separately scoped. $0.35 per connected AI minute after the included allowance. Plans continue into overage without an automatic tier change.
What is the signed-retainer fee?
ClaireAI charges no signed-retainer fee and no success fee based on retainer status.
How long does it take to go live?
ClaireAI’s experts handle standard onboarding at no extra cost. Implementation scope and timing vary by firm and are confirmed before launch.
What happens when ClaireAI cannot handle a request?
Your firm defines the escalation and follow-up paths during implementation. ClaireAI can collect the relevant information and follow the routing rules your firm approves.
The future of legal intake
is already here.
Discover how Claire can put time back in your hands for what matters most.
Book a demo