SOLUTIONS·Virtual Receptionist
Virtual reception for law firms, configured by your team.
ClaireAI is a virtual receptionist for law firms. It handles calls in 10+ languages, including English and Spanish, then follows your firm’s configured greeting, routing, booking, escalation, and handoff rules. Legal advice, conflicts review, and matter decisions stay with your team.
ClaireAI as your front desk
10+
supported languages.
ClaireAI product
10 days
typical onboarding.
ClaireAI implementation
$450
per month starting plan for 150 handled inbound calls.
ClaireAI pricing
Why ClaireAI
A front desk that follows the firm’s decisions. Your team defines the greeting, routine caller categories, and the point at which a person should take over.
A greeting that belongs to your firm.
A virtual receptionist is the firm’s front door, not a generic call-center script. During implementation, your team approves the greeting, the routine caller categories, and the paths each category should follow before a caller reaches a person, booking, message, or another next step.
Firm-configured greeting
Start with the introduction your firm approves.
A virtual receptionist should reflect a real front desk, not a generic script.
Routine calls have a clear path.
Your firm sets the first-contact questions and the next step for the calls it wants ClaireAI to handle. That may be a transfer, booking, callback, internal review, or a structured message; the selected system, calendar, confirmation, and data-flow details are confirmed during implementation.
Routine caller handling
Put common calls on a defined path.
Calendar, selected-system, confirmation, and data-flow details are confirmed during implementation.
Human judgment stays with your team.
ClaireAI follows the handoff rules your firm approves when a caller needs a person or a different path. It does not give legal advice, perform a conflicts review, or decide whether your firm should accept a matter. Those decisions remain with the people responsible for them.
Human handoff
Escalate when a person needs to decide.
Legal advice, conflicts review, and matter decisions stay with your firm.
The 2026 study
A first response should be deliberate.
In ClaireAI’s 2026 after-hours study, one caller placed 1,000 calls to personal injury firms in 17 states and 25 cities; 40.9% did not provide a live answer. The defined sample is not a national estimate. It is a reason to decide how your own front door should work before a caller reaches it.
Read the study methodologyClaireAI Team
Security & privacy
Built for legal data.
Security documentation
ClaireAI can provide current security and product documentation during a sales or implementation review.
Firm-led compliance review
Each firm is responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Workflow review
Recording, retention, routing, and data-flow requirements are reviewed with your firm before launch.
Implementation documentation
Your firm can review the current product and security documentation during its sales and implementation process.
FAQ
Virtual reception, answered.
What is a virtual receptionist for a law firm?
A virtual receptionist handles the front-desk part of a firm’s inbound calls and directs routine callers to a next step set by the firm. ClaireAI is an AI virtual receptionist for law firms that follows the greeting, caller-handling, routing, booking, escalation, follow-up, and connected-system workflow configured during implementation.
How is virtual reception different from a legal answering service?
Virtual reception is the firm-configured front-desk role: greeting callers, handling routine categories, and putting each call on a defined path. A legal answering service focuses on coverage and overflow. A firm can use both when it wants the same configured workflow applied across those situations.
Can ClaireAI route calls and book consultations?
ClaireAI can follow the routing and booking workflow your firm approves. During implementation, your team defines the calendar, confirmation, transfer, escalation, and next-step rules that should apply to each caller category. The aim is a clear handoff to your team, not a generic call-center script.
Can ClaireAI handle calls in Spanish?
Call handling is available in 10+ languages, including English and Spanish. The greeting, intake questions, routing, and next steps are configured with your firm during implementation.
Can it connect to my firm’s systems?
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation. That confirmation covers the selected system, connection method, mapping, and workflow your firm needs.
What information can a virtual receptionist collect?
ClaireAI follows the questions your firm approves and can capture the information your team wants for the next step, such as contact details, the reason for the call, and other firm-defined information. Your firm controls the workflow and remains responsible for professional decisions.
What does a virtual receptionist cost?
Published plans begin at $450 per month for 150 handled inbound calls. Typical onboarding is 10 business days. Implementation scope and timing vary by firm and are discussed during the sales call. Read the current plan allowances and additional-use details on the Pricing page.
Your front desk, configured for your firm.
Book a 30-minute walk-through. We'll show Claire greeting, routing, and booking a live caller calibrated to your firm's intake script and calendar.