AI Intake for Family Law Attorneys. Sensitive. Secure. 24/7.
11pm. Kids finally asleep. She whispers "I need out." Our AI family law intake handles divorce, custody, and domestic situations with empathy—booking consultations when clients finally have privacy to call. Confidential intake 24/7
These calls are different. We know that.
Someone calling about a fender bender and someone calling about leaving an abusive spouse need completely different conversations. Claire was trained on 12,000 family law intakes. She knows when to slow down. She knows when to just listen.
"I understand this is hard to talk about."
We don't rush them. We don't sound robotic. When someone is finally ready to talk about leaving their marriage, we give them the space to explain. Divorce, custody, DV situations—each has its own script, written with family law attorneys who understand these conversations.
"Don't call me back at home."
We ask about safe contact times. We note which number is okay to call. Some clients can only talk during work hours. Some need texts instead of calls. We capture these details because we've seen what happens when someone calls back at the wrong time.
Kids involved? Different playbook.
Custody modification vs. initial custody filing. Child support enforcement vs. modification. Guardian ad litem situations. Emergency protection orders. We route these differently because they're handled differently. Your custody specialist sees custody cases. Your DV attorney sees DV cases.
Sunday 11pm. Kids finally asleep.
That's when people finally have privacy to make the call they've been thinking about for months. They're not calling during business hours because their spouse is home during business hours. We answer when they're finally ready to reach out.
Why Leading Firms Switch to ClaireAI
Quantifiable performance differences between autonomous AI infrastructure and traditional human-based answering services.
| Performance Metric | ClaireAI (Autonomous) | Traditional Service |
|---|---|---|
| Avg. Response Time (Ring to Answer) | < 0.2 Seconds | ~45 Seconds (Variable) |
| Call Capacity (Concurrency) | Infinite (Unlimited) | 1 Call per Receptionist |
| Monthly Cost (Baseline) | $650 Flat Rate | $2.50 - $4.00 / minute |
| After-Hours / Weekend Coverage | Included (24/7/365) | Extra Fees / Shift Diff |
| Bilingual (English/Spanish) | Native Fluency (Included) | Often Unavailable / Premium |
| CRM Data Sync Speed | Instant (< 100ms) | Delayed (Manual Entry) |
Data Source: 2025 Legal Intake Benchmark Report & ClaireAI Platform Metrics
Why Leading Firms Switch to ClaireAI
Quantifiable performance differences between autonomous AI infrastructure and traditional human-based answering services.
| Performance Metric | ClaireAI (Autonomous) | Traditional Service |
|---|---|---|
| Avg. Response Time (Ring to Answer) | < 0.2 Seconds | ~45 Seconds (Variable) |
| Call Capacity (Concurrency) | Infinite (Unlimited) | 1 Call per Receptionist |
| Monthly Cost (Baseline) | $650 Flat Rate | $2.50 - $4.00 / minute |
| After-Hours / Weekend Coverage | Included (24/7/365) | Extra Fees / Shift Diff |
| Bilingual (English/Spanish) | Native Fluency (Included) | Often Unavailable / Premium |
| CRM Data Sync Speed | Instant (< 100ms) | Delayed (Manual Entry) |
Figure 1.1: Comparative Performance Analysis
Source: ClaireAI Platform Metrics (2025) & Legal Intake Benchmark Data (n=512 Firms)
The Numbers That Matter for Family Law
outside business hours
before hiring one
responding within 1 hour
Your 24/7 family law intake specialist
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Divorce & separation intake
Captures marriage duration, children involved, property considerations, and whether the caller has been served or is initiating proceedings.
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Child custody & parenting time
Gathers current custody arrangement, children's ages, and whether there are concerns about the other parent's fitness.
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Child support modifications
Collects current support order details, reason for modification request, and income changes that may affect calculations.
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Prenup & postnup inquiries
Captures timeline to wedding, assets to protect, and whether both parties have agreed to pursue an agreement.
Built for emotionally complex cases
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Safety-sensitive case handling
When callers mention safety concerns or domestic issues, Claire responds with appropriate sensitivity and ensures the information reaches your team immediately.
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High-conflict case identification
Identifies indicators of contested custody, complex asset situations, or multi-jurisdictional issues that require senior attorney review.
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Mediation & collaborative law routing
Routes callers interested in amicable resolution to attorneys who specialize in mediation or collaborative divorce processes.
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Discrete follow-up scheduling
Offers callback times and communication preferences that respect the caller's privacy situation at home.
Trusted by family law firms
"Family law clients call when they're ready to talk—often at 10 PM after the kids are asleep. ClaireAI handles those calls with the empathy they need and the detail we require. Our consultation bookings are up 35%."
Privacy and security for family law
Family matters demand the highest standards of confidentiality. ClaireAI delivers enterprise-grade protection at every layer.
Grounded, accurate responses
Claire only speaks from your knowledge base—no AI hallucinations or unauthorized statements.
Your data stays yours
Client conversations never train our models. Complete isolation ensures confidentiality.
Compliance you can verify
SOC 2 Type II audited annually. HIPAA compliant with BAA available.
Built with legal ethics in mind
Designed to respect bar rules. Claire never provides legal advice or makes unauthorized representations.
Common questions about family law intake
This is honestly where AI does better than most human receptionists. Someone's crying on the phone about their custody situation, and a scripted service reads the same intake questions in the same flat tone. ClaireAI recognizes emotional callers and actually adjusts—slower pace, more acknowledgment, less mechanical. It still gets the case details, but it doesn't make people feel like they're being processed.
Divorce, separation, custody, parenting time, child support modifications, spousal support, prenups, postnups, mediation inquiries. Each gets its own intake flow with the right questions.
Flags immediately for attorney review. The AI knows not to just march through intake questions when someone mentions fear for their safety. It can share safety resource information, always directs true emergencies to 911, and makes sure the right people at your firm know within seconds.
Yes. It captures safe callback times, preferred contact methods, and whether voicemails are okay. Family law callers often need discretion—they're calling from their car because they can't talk at home.
24/7/365. Family law calls tend to come after hours—emotions peak in the evening, or that's when someone finally has privacy from their spouse.
Yes. Contested custody, urgent allegations, high assets, multi-state jurisdiction issues—these get flagged and prioritized for senior attorney review.
$650/month (150 calls), $1,250 (500 calls), $2,999 (unlimited). All include 24/7, bilingual support, CRM sync, analytics. One retained divorce client typically covers a full year of service.
Clio, MyCase, Lawmatics, and others—native integrations. Data flows automatically, conflict checks run in real-time.