ClaireAI for family law
60%
of inbound legal calls go unanswered today.
Clio Legal Trends Report
30 days
typical response deadline to a divorce or custody petition.
State rules of civil procedure
5×
conversion lift when leads are contacted within five minutes.
Forrester / InsideSales
Use cases
Built for family-law intake. Empathetic pacing, conflict-clean, emergency-aware.
Empathetic intake calibrated for family-law callers.
Family-law prospects often call at the worst moment — separation, custody dispute, DV, served papers. Claire validates, slows the pace, and captures case type, opposing party, children, prior orders, and jurisdiction in your CRM without re-traumatizing the caller.
DV and emergency-signal escalation, on the line.
Claire detects domestic violence, child abduction risk, financial waste, and ex-parte urgency in real time. Emergencies warm-transfer to on-call counsel with a pre-briefed handoff. If unavailable, Claire offers 911 and the National DV Hotline (1-800-799-7233) and pages your escalation chain by SMS, push, and voice.
Conflict screening before a single privileged detail.
Family law has the highest conflict-rate of any practice — spouses, paramours, in-laws, prior counsel. Claire collects caller, opposing party's full legal name, prior counsel, and related parties up front, then runs a fuzzy-match conflict check against your CRM before any case facts. Rule 1.18 prospective-client confidentiality, enforced at the door.
Security & privacy
Built for legal data.
SOC 2 Type II infrastructure
Family-law case files include custody evaluations, financial disclosures, and DV records — every one of them privileged. Hosted on cloud infrastructure independently audited to SOC 2 Type II. Continuous monitoring, formal access reviews, and incident response aligned with AICPA Trust Services Criteria. Our own audit is in progress.
HIPAA-aligned PHI handling
Family-law intake regularly touches PHI — mental health records, substance-abuse evaluations, child medical records, paternity testing. Safeguards aligned with the HIPAA Security Rule (45 CFR §§ 164.308–164.312). Business Associate Agreements available for firms handling protected health information.
End-to-end encryption
Every distressed-caller recording, custody-evaluation transcript, and CRM payload encrypted with AES-256 at rest and TLS 1.3 in transit. Per-tenant key isolation, quarterly key rotation, no cross-tenant data sharing — your client's financial disclosures and DV statements never touch another firm's environment.
We don't train on your cases
Your firm's DV recordings, custody disputes, financial-disclosure data, and prospect information are never used to train any AI model — ours or our subprocessors'. Privileged client communications stay with your firm, contractually binding in our Data Processing Agreement.
Works with these practice areas
Personal Injury
Sub-1-second pickup. Statute-of-limitations triage, full insurance-layer capture (PIP, BI, UIM/UM, MedPay), DocuSign retainer dispatch on grade-A leads.
Criminal Defense
Collect calls from detention facilities accepted. Arraignment, bail-hearing, and grand-jury deadlines tracked; on-call counsel paged by SMS for in-custody matters.
FAQ
Family-law intake, answered.
How does Claire handle a domestic violence caller?
Claire is calibrated to detect DV markers — present-danger language, mentions of a current incident, fear of the other party, children present, a recent ER visit — and warm-transfers to your on-call attorney within seconds with a pre-briefed handoff so the caller does not repeat their story. If no attorney is available, Claire stays on the line, offers 911 and the National Domestic Violence Hotline (1-800-799-7233), and pages your escalation chain by SMS, push, and voice simultaneously. PFA, TPO, and emergency-custody filings are flagged in the brief.
Will Claire run a conflict check before taking case facts?
Yes — at the door, before any privileged fact lands in your file. Claire takes the caller's legal name, the opposing party's legal name, every paramour named, prior counsel, and any related parties, then runs a fuzzy-match check against your CRM in real time. Flagged conflicts get a name-and-number-only retention and route to your conflict-clearance workflow — Rule 1.18 prospective-client confidentiality enforced at intake.
Can Claire qualify a family-law caller in Spanish?
Yes. First-phrase language detection. Claire runs the family-law intake in Spanish — case type, opposing party, children, prior orders, urgency — and supports mid-call switching when callers default to English for legal terminology. Transcripts translated to English for attorney review, with the original Spanish stored alongside.
How does Claire handle court-deadline urgency on a family-law call?
Claire is jurisdiction-aware on response deadlines (most states are 20 or 30 days from service), ex-parte and TRO hearings, PFA return dates, and emergency-custody filings. Calls within the deadline window are hard-coded to skip auto-rejection and route to a partner with the deadline math, the case type, and the urgency context already in the brief. A 19-day-out response deadline never gets parked in a queue.
How does Claire grade a family-law lead A through D?
Lead IQ scores every call against your family-law rubric in real time: case type, asset complexity, custody contest, jurisdiction, prior counsel, urgency, ability to pay the retainer, and conflict-screen status. A grades reach a partner within minutes; B grades book a consult by SMS; C grades enter a softer family-law nurture sequence; D grades (pro-se, out-of-jurisdiction, conflicts) route to a referral. The rubric retrains weekly from your intake lead's overrides.
Does Claire integrate with Clio, MyCase, Smokeball, and PracticePanther?
Yes — natively. Family-law field mappings are pre-built: Clio Grow with custom matter types and conflict-screen fields, MyCase intake forms with party roles and child information, Smokeball form automations, PracticePanther custom case stages. Claire writes contacts, matters, party records, briefs, and calendar entries into your CRM during the call — no copy-paste, no manual data entry, no Zapier middleware.
Can Claire send a retainer agreement on the call?
For pre-cleared grade-A leads where conflict screening is clean, yes. Claire confirms the prospect's name, mailing address, and engagement scope on the call, then e-sends your firm's DocuSign retainer template (firm-branded, your fee schedule) within seconds. Family law commonly requires a higher-touch consultation before retainer, and the rubric can be set to consult-first if that's your firm's preference. For B, C, and D leads the standard nurture flow runs instead.
What if the caller is distressed, crying, or in active crisis?
Family-law callers in crisis show different markers than other practices — "served," "my kids," fear of the other party, present-danger language. Claire warm-transfers to your on-call attorney within seconds with a pre-briefed handoff. If no attorney is available, Claire stays on line, offers 911 and the National DV Hotline (1-800-799-7233), and pages your escalation chain by SMS, push, and voice.
How does Claire handle high-asset divorce intake?
Claire's rubric flags high-asset markers — business ownership, real-estate portfolio, retirement-plan complexity, equity compensation, premarital assets, suspected hidden assets — and routes those leads to a partner within minutes. The brief surfaces the asset profile so the partner walks into the consult already calibrated on case value. Lead grading prioritizes asset complexity and contested-custody flags above call volume.
What does family-law intake cost with ClaireAI?
Family-law firms deploy Claire at $450/month with DV-escalation protocols, Rule 1.18 conflict screening (including paramour matching), PFA/TPO deadline tracking, and DocuSign retainer dispatch on cleared leads. No per-call surcharge, no after-hours premium. Most firms replace a $2,500-$4,500/month answering service or $4,000+ FTE receptionist with a $450-$1,800/month Claire plan.
Catch every family-law call — with the care it deserves.
Book a 30-minute walk-through. We'll show Claire handling a live family-law intake call calibrated to your jurisdiction and rubric.
Book a demo