SOLUTIONS·Criminal Defense
Criminal defense intake for law firms.
ClaireAI is an AI receptionist for criminal defense law firms. It follows the first-contact questions and human-handoff rules each firm approves during implementation. Call handling is available in 10+ languages, including English and Spanish. ClaireAI does not give legal advice, perform a conflicts review, or decide whether a firm accepts a matter.
ClaireAI for criminal defense
Firm-led
your team keeps legal, conflicts, and matter-acceptance decisions.
ClaireAI boundary
10 days
typical onboarding while the first-contact and handoff rules are configured.
ClaireAI implementation
$450
starting plan for 150 handled inbound calls each month.
ClaireAI pricing
Use cases
One defined first contact. Your team keeps the decisions. The firm chooses the questions, handoff owner, and next path; ClaireAI follows that setup.
Start with the questions your firm has selected.
A criminal-defense intake flow starts with a first conversation your team has chosen—not a canned assessment. During implementation, the firm sets the greeting and the information it wants handled before a caller is sent to a person or another defined step.
Criminal-defense first contact
Use a first conversation your firm can stand behind.
Opening
A greeting your firm has approved
Questions
The first-contact fields your team selects
Path
A human handoff or next step your firm defines
This is a workflow boundary, not a legal assessment.
Put a human owner at the decision point.
Your firm identifies the person or internal path that owns a criminal-defense inquiry once it needs review. ClaireAI can follow a firm-approved transfer, booking, callback, or message path; it does not determine a legal issue or decide whether to accept the matter.
Human decision point
Make the handoff owner explicit.
ClaireAI
Follows the approved first contact
Your team
Owns legal and matter decisions
Next step
Transfer, booking, callback, or review
The firm chooses both the owner and the path.
Review the call path before launch.
The implementation review documents the questions, handoff boundary, selected-system needs, and data flow the firm wants. It leaves professional, privacy, and compliance responsibilities where they belong: with the firm.
Implementation review
Put the guardrails in writing before launch.
Conversation
Greeting and selected first questions
Handoff
Human owner and escalation boundary
Systems
Selected-system and data-flow review
Professional, privacy, and compliance obligations remain with the firm.
Security & privacy
Built for legal data.
Security documentation
ClaireAI can provide current security and product documentation during a sales or implementation review.
Firm-led compliance review
Each firm is responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Workflow review
Recording, retention, routing, and data-flow requirements are reviewed with your firm before launch.
Implementation documentation
Your firm can review the current product and security documentation during its sales and implementation process.
FAQ
Criminal-defense intake, answered.
What is a criminal defense intake service?
A criminal defense intake service is the firm-defined first conversation for an inbound inquiry. ClaireAI can handle that first contact under the questions and handoff rules your team approves during implementation; it is not a legal-advice or matter-acceptance system.
Who decides what ClaireAI should ask?
Your firm does. During implementation, the team selects the greeting, first-contact questions, and the next step it wants for each type of inbound criminal-defense inquiry. ClaireAI follows those choices; it does not replace the firm’s professional judgment.
What happens when a caller needs a person?
The firm chooses the human owner and the approved next step. Depending on the workflow, ClaireAI may follow a transfer, booking, callback, internal-review, or structured-message path. The selected path is configured with the firm before launch.
Does ClaireAI make a conflict or representation decision?
No. ClaireAI does not give legal advice, perform a conflicts review, or decide whether a firm accepts a matter. Those decisions remain with the people the firm has assigned to make them.
Does ClaireAI offer a criminal defense answering service in Spanish?
Call handling is available in 10+ languages, including English and Spanish. The firm selects the greeting, first-contact questions, and handoff rules for its configured workflow.
Can a criminal defense intake workflow connect to my firm's systems?
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
What does criminal defense intake cost with ClaireAI?
Starter is $450 for 150 handled inbound calls, Professional is $850 for 500 handled inbound calls, and Enterprise is $1,800 for 800 handled inbound calls. After a plan's allowance is used, additional handled-call time is billed at $0.65 per minute. Typical onboarding is 10 business days. Implementation scope and timing vary by firm and are discussed during the sales call.
Start with a firm-owned call path.
In a 30-minute walk-through, see how your firm can set criminal-defense first contact, the human owner, and a next step before launch.
Book a demo