The legal answering service that does intake, not message-taking.

A legal answering service answers a law firm's inbound calls when the firm can't — after hours, during overflow, or around the clock. A traditional service is a human call center that takes a message and forwards it. ClaireAI is an AI legal answering service: Claire answers on the first ring 24/7, runs your firm's intake script, qualifies the caller, screens for conflicts, books the consult, and writes the matter into your CRM during the call. You get booked consults and structured matters instead of message slips.

Yes. ClaireAI works as an answering service for solo attorneys, boutique firms, and high-volume multi-office practices alike. Because Claire handles unlimited concurrent calls, it never gives a busy signal during a spike — every caller is answered on the first ring, qualified, and routed. Intake scripts ship pre-calibrated for personal injury, criminal defense, and family law, and are fully customizable to your firm's matters and rules.

Yes — Claire answers 24/7/365 with first-ring pickup on nights, weekends, holidays, and lunch hours. It also handles daytime overflow: when your front desk is on another line, the call rolls to Claire instead of voicemail. Roughly two-thirds of callers sent to voicemail hang up without leaving a message, so after-hours and overflow coverage is where a legal answering service recovers the most clients.

A human answering service for lawyers is limited by staffing, queue times, and per-minute or per-call billing, and it usually can't do more than take a message. ClaireAI answers instantly, never queues, handles unlimited calls at once, and actually qualifies the caller — conflict screening, lead grading, consult booking, and CRM write-back — at a flat monthly rate with no per-call surcharge. It also doesn't have turnover, sick days, or off-script calls.

It does full intake. Claire runs your firm's qualifying flow on the call, captures the matter and jurisdiction, screens for conflicts under ABA Rule 1.18, grades the lead A–D with Lead IQ, books the consult, and dispatches a one-page brief to the right attorney — then writes the contact, matter, and recording into your CRM. See the dedicated legal intake service for how the full new-client intake flow works.

Yes. Claire detects Spanish on the first phrase and runs the entire intake bilingually, with mid-call English switching and transcripts translated for attorney review. Firms with significant Spanish-speaking caller volume can run a dedicated bilingual answering service configuration so no qualified caller is lost at hello.

Yes — natively. Claire writes contacts, matters, intake notes, briefs, and call recordings into Clio Grow, MyCase, PracticePanther, Smokeball, Rocket Matter, and CosmoLex during the call. No copy-paste, no Zapier middleware, no manual data entry after the fact.

ClaireAI starts at $450/month with 24/7 first-ring answering, intake, conflict screening, consult booking, and CRM sync — no per-call or per-minute surcharge and no after-hours premium. Most firms replace a $2,500–$4,500/month human answering service or a $4,000+/month FTE receptionist. See the answering service pricing comparison for a side-by-side, or the pricing page for current plans.

Most firms are live within days. We calibrate Claire to your intake script, conflict rules, calendar, and CRM, run test calls against your rubric, then point your after-hours and overflow forwarding to Claire. You can start with after-hours and overflow only, then expand to 24/7 primary answering once you've watched the transcripts.