ClaireAI/Product Overview
The AI Receptionist
for Law Firms
ClaireAI is an AI receptionist for U.S. law firms. It handles inbound calls in 10+ languages, including English and Spanish. During implementation, your firm configures intake questions, routing, booking, escalation, and follow-up. ClaireAI does not provide legal advice, conduct conflicts review, or decide whether your firm accepts a matter.
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What is ClaireAI?
A configured front door for your firm. ClaireAI helps handle inbound calls according to the workflow your firm approves.
Stage 1 · Answer
What happens when an intake call comes in?
ClaireAI handles the inbound conversation using your firm's configured intake questions and routing rules.
Voice-based intake
ClaireAI is designed to have a natural spoken conversation and follow the workflow your firm configures.
Practice-area workflows
Your intake questions, routing rules, and escalation paths are configured with your firm during implementation.
English and Spanish
English and Spanish call handling are available. The exact call experience is configured with your firm.
ClaireAI handles inbound calls using your firm's configured intake flow. The questions, routing rules, practice-area handling, and escalation steps are reviewed with your firm during implementation. English and Spanish call handling are available.
Stage 2 · Route, book, follow up
How can your workflow route and book a caller?
Booking, routing, and follow-up steps are configured with your firm and connected systems during implementation.
Configured booking
Consultation booking can follow the calendar and routing workflow your firm approves.
Firm-defined review
Your firm defines the intake questions, routing criteria, and human-review steps that are appropriate for its practice.
Call summaries
Call summaries and follow-up information can be sent to the connected systems confirmed during implementation.
ClaireAI can follow your configured booking, routing, and follow-up workflow. The systems involved and the data that should be shared are confirmed during implementation.
Stage 3 · Continue the workflow
What happens after the first conversation?
Your firm’s approved next steps and connected-system workflow are configured during implementation.
Configured next steps
If your firm uses a retainer or follow-up workflow, its availability and approval steps are confirmed during implementation.
Connected-system workflow
Integration availability, mappings, and data flow are confirmed for your firm during implementation.
Configured follow-up
Your firm can define the follow-up and escalation steps that suit its process.
ClaireAI can support configured next steps, including consultation booking, routing, and connected-system workflows. Integration availability, mapping, and any retainer workflow are confirmed during implementation.
The 2026 study
A measured after-hours gap.
In February 2026, ClaireAI placed one after-hours call to 1,000 personal injury firms in 17 states and 25 cities. In that defined sample, 40.9% did not provide a live answer.
It is not a national estimate or a prediction of any firm's calls, cases, or outcomes. It is a reason to decide how your own first contact should work before a caller reaches it.
Read the 1,000-firm study and method01 //
Your firm sets the rules
The greeting, intake questions, routing, booking, escalation, and follow-up workflow are configured with your firm during implementation.
02 //
Your firm keeps the judgment
ClaireAI does not provide legal advice, conduct conflicts review, or decide whether your firm should accept a matter.
03 //
Selected systems are confirmed
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
FAQ
ClaireAI questions, answered.
What is ClaireAI?
ClaireAI is an AI receptionist for law firms that handles inbound calls and follows a firm's configured intake workflow. Call handling is available in 10+ languages, including English and Spanish. Intake questions, routing, booking, escalation, follow-up, and connected-system workflows are configured with each firm during implementation.
How much does ClaireAI cost?
Starter is $450 for 150 handled inbound calls, Professional is $850 for 500 handled inbound calls, and Enterprise is $1,800 for 800 handled inbound calls. After a plan's allowance is used, additional handled-call time is billed at $0.65 per minute.
What counts toward a plan allowance?
Any inbound call ClaireAI handles counts toward the allowance, including brief, wrong-number, and sales calls. Known spam or robocalls filtered before ClaireAI handles them do not count.
Is there a trial?
After a demo, ClaireAI offers a three-day trial.
How long does onboarding take?
Typical onboarding is 10 business days. Implementation scope and timing vary by firm and are discussed during the sales call.
Can ClaireAI integrate with my firm’s systems?
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
How are security and compliance questions handled?
ClaireAI can provide current security and product documentation during a sales or implementation review. Each firm remains responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Does ClaireAI provide legal advice?
No. ClaireAI is configured to collect information and follow your firm’s workflow; it does not provide legal advice. Firms remain responsible for supervising their workflows and meeting their professional obligations.
See the workflow in a demo.
We'll walk through how a firm-configured intake conversation, routing, and implementation review can work for your team.
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