Success Stories
See how law firms are transforming their client intake and increasing revenue with ClaireAI's intelligent receptionist service.
Martinez & Associates
Miami, Florida
Missing High-Value Cases After Hours
This personal injury firm was losing potential clients who called outside business hours. With 60% of injury victims calling within 24 hours of their accident, after-hours calls were going to voicemail, and by morning, these prospects had already retained another attorney. The firm estimated they were losing 15-20 qualified cases per month to competitors with better availability.
24/7 AI-Powered Intake
ClaireAI implemented a 24/7 AI receptionist specifically trained on personal injury intake protocols. The system captures critical case details, assesses case viability, provides empathetic responses to injured callers, and immediately alerts the on-call attorney for high-value cases. Claire handles initial intake documentation and schedules follow-up consultations automatically.
"ClaireAI completely transformed our intake process. We're now capturing cases that would have gone to competitors, and our clients appreciate the immediate, professional response no matter when they call. The system pays for itself many times over with just one additional case per month."
Thompson Criminal Defense
Atlanta, Georgia
Urgent Calls Requiring Immediate Response
Criminal defense clients often need immediate legal assistance during arrests, bookings, or urgent legal matters. The firm's receptionist couldn't keep up with call volume during peak hours, and potential clients would hang up after being placed on hold. The firm was paying overtime for after-hours call coverage but still missing opportunities.
Intelligent Triage & Routing
ClaireAI deployed an AI receptionist trained specifically for criminal defense intake. The system identifies urgent matters requiring immediate attorney attention, gathers essential case information including charge details and court dates, screens for conflicts of interest, and provides immediate pricing information for common services. Critical cases trigger instant SMS alerts to attorneys.
"ClaireAI handles our intake with the professionalism and urgency that criminal defense clients need. We never miss a call now, and the AI knows exactly when to escalate urgent matters to me immediately. Our conversion rate has skyrocketed because we're responding to every potential client instantly, even at 2 AM."
Chen Family Law Group
San Francisco, California
Emotionally Sensitive Client Conversations
Family law clients calling about divorce, custody, or domestic issues are often emotional and need compassionate, professional support. The firm's small team was overwhelmed with initial consultations that consumed billable hours, and they lacked bandwidth to qualify leads effectively before committing attorney time. Receptionist turnover was high due to the emotional toll of difficult calls.
Empathetic AI-Powered Pre-Screening
ClaireAI implemented an AI receptionist specifically calibrated for family law's sensitive nature. The system provides empathetic, professional responses to emotional callers, gathers comprehensive case details while maintaining client dignity, pre-qualifies cases based on firm's practice areas and capacity, schedules consultations with appropriate attorneys, and sends intake documents automatically before meetings.
"I was skeptical about AI handling our sensitive family law calls, but ClaireAI exceeded all expectations. The system is remarkably empathetic and professional. Our clients consistently mention how comfortable they felt during their initial call. We're now spending our time on qualified consultations instead of preliminary screening, which has dramatically improved both our revenue and our team's work-life balance."
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