Skip to content

Request a HIPAA Business Associate Agreement (BAA)

ClaireAI signs a HIPAA Business Associate Agreement (BAA) with any law firm that handles protected health information — personal injury, medical malpractice, workers' compensation, and elder law are common. To request a BAA, email [email protected] with your firm name and the practice areas covered. Turnaround is typically two business days.

By Cal Stein, Engineering, ClaireAIUpdated 3 min

TL;DR

  • ClaireAI offers a HIPAA-aligned BAA at no extra cost.
  • Personal injury, med-mal, workers' comp, and elder law firms should sign one before going live.
  • The BAA covers call recordings, transcripts, and any caller-provided PHI that gets stored.
  • Audit logs, encryption at rest (AES-256), and encryption in transit (TLS 1.3) are documented in the BAA appendix.
  • Turnaround is two business days for standard BAAs and 5–10 days if you need redlines reviewed.
On this page

What the BAA covers

ClaireAI's standard BAA covers all data that flows through the platform during legal intake: call audio, call transcripts, intake answers, and any caller-provided PHI. It commits ClaireAI to the safeguards required by 45 CFR §§ 164.502, 164.504, 164.314, and 164.502(e).

Request a BAA

  1. Email [email protected] with your firm name, the practice areas covered, and the signer's title.
  2. We send the BAA via DocuSign within two business days.
  3. Sign — both parties get a fully executed PDF.
  4. If you need redlines, send them in track changes. Standard redlines (carve-outs for subpoenas, breach notification timeframes) we accept within 24 hours.

Author

Cal Stein

Engineering, ClaireAI

Cal owns ClaireAI's integration platform and security posture, including the HIPAA and SOC 2 programs.

Related articles

Need a second pair of eyes?

If this article didn't fully answer your question, our team will. We reply within one business day to every ticket.

Contact supportBack to Help Center