Activate your ClaireAI phone number

Before you start

You need admin access to your ClaireAI dashboard and admin access to your current phone provider (RingCentral, Dialpad, Nextiva, OpenPhone, Vonage, or your carrier's PBX). If your firm uses a physical PBX, your IT vendor can complete the forwarding step in roughly 10 minutes.

Step 1 — Provision a ClaireAI number

1. Sign in to your dashboard at app.theclaireai.com.
2. Open Settings → Phone numbers.
3. Click Provision number. Choose Local or Toll-free, then enter the area code you want.
4. ClaireAI returns a list of available numbers within 30 seconds. Pick one and click Activate.

Step 2 — Forward your main line

The recommended pattern is to forward your existing main line to the ClaireAI number. This means everything printed — business cards, Google Business listings, Avvo profile, signage — keeps working. Callers never see the ClaireAI number.

RingCentral

1. RingCentral Admin → Phone System → Users → select the main user.
2. Call Handling → Forward all calls.
3. Paste the ClaireAI number and save.

Carrier PBX (Comcast, Spectrum, AT&T)

Dial *72 followed by the ClaireAI number on a landline phone. To turn forwarding off, dial *73. Some carriers require touch-tone confirmation.

Step 3 — Place a test call

1. Call your main firm number from a cell phone.
2. Confirm ClaireAI answers. A new call should appear in your dashboard within one second of hanging up.
3. Open the call detail. Listen to the recording, confirm the transcript, and verify the routing decision (transfer, voicemail, or message).