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How ClaireAI bills for usage and overage

ClaireAI bills a flat monthly subscription per firm. Every plan includes a monthly call allowance and a per-call overage rate published on the pricing page. There are no per-minute charges, no per-integration fees, and no setup fees.

By Caleo Tsiapalis, Co-Founder, ClaireAIUpdated 5 min

TL;DR

  • Flat monthly subscription. Plan tiers and current pricing are published on the pricing page.
  • Every plan includes a monthly call allowance; overage is metered per qualified call.
  • Spam, hangups, wrong numbers, and pre-script abandons are not billed.
  • Invoiced on the 1st of each month via Stripe. Net terms are available for higher tiers.
  • Annual plans receive a discount and a multi-year price freeze.
On this page

What counts as a call

Only qualified calls count toward your monthly allowance. A call is qualified when the caller completed at least the first three intake questions. Spam, hangups, wrong numbers, and pre-script abandons are not billed.

How overage is calculated

If your firm exceeds its monthly allowance, each additional qualified call is billed at the overage rate for your plan. Overage is metered in real time and appears in the dashboard so there are no end-of-month surprises. You can set a soft cap that pages your admin once usage crosses a threshold (e.g. 80% of allowance).

Annual vs monthly

  • Monthly — no commitment, cancel anytime.
  • Annual — list-price discount, paid up front, with a multi-year price freeze.
  • Multi-office — discount stacks for firms running multiple offices. Talk to sales.

Author

Caleo Tsiapalis

Co-Founder, ClaireAI

Caleo runs ClaireAI's customer success and writes the runbooks every onboarding follows.

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