What to Expect Each Week
The first month is when we dial everything in. Week 1 is the most hands-on—we're watching every call, tweaking scripts in real-time. By week 4, the system knows your practice and runs itself. Here's what happens along the way:
Week 1: Go-Live & Active Monitoring
This is the most hands-on week for our team. We're watching closely to ensure everything runs smoothly.
- Day 1: ClaireAI begins answering calls. Our team monitors in real-time.
- Day 2-3: We review call transcripts and make micro-adjustments to scripts.
- Day 4-5: We verify CRM sync is working properly and all data is flowing.
- Day 6-7: First weekend coverage—ClaireAI handles after-hours without interruption.
Week 2-3: Refinement Phase
Based on real call patterns, we optimize your AI agent's performance.
- Script refinements based on common caller questions
- Adjustments to intake question flow for better lead qualification
- Fine-tuning of escalation triggers (what constitutes an urgent matter)
- Practice area routing optimization
Week 4: Performance Review & Optimization
Time to look at the data and ensure ClaireAI is delivering results.
- 30-day performance review call with your account manager
- Call volume analysis and trends
- Lead quality discussion—are you getting the right cases?
- Identify any remaining optimization opportunities
Key Milestones to Expect
Here are the milestones most clients hit during their first month:
How to Get Support
You're never alone during your first 30 days (or after). Here's how to reach us:
- Dashboard: Submit a support request directly from your ClaireAI dashboard
- Email: [email protected] — typical response time under 2 hours
- Scheduled calls: Your account manager is available for video calls as needed
- Emergency: For urgent issues affecting call handling, use the priority line in your welcome email
Remember: The first 30 days are about learning and refining. Every call teaches us more about your practice. By week 4, ClaireAI will be finely tuned to your specific needs.
Need to Schedule Your 30-Day Review?
Contact your account manager to book your performance review call.
Contact Support