Calendar & Scheduling · Live now · Updated 2026-05-15
ClaireAI × Acuity Scheduling
Acuity Scheduling, fed by Claire's intake.
What is the ClaireAI × Acuity Scheduling integration?
The ClaireAI × Acuity Scheduling integration books consultations from inbound intake calls directly into your firm's Acuity Scheduling calendars — checking real-time availability per attorney, respecting buffer rules, and creating the appointment before the caller hangs up. Conflict avoidance, round-robin assignment, time-zone normalization, and per-attorney availability windows are honored from your existing Acuity Scheduling setup. Confirmation SMS, reminder cadences, and reschedule links fire automatically from Claire's outbound engine, with the appointment record carrying full call transcript and qualification notes so the attorney walks into the meeting ready. Setup runs over Acuity Scheduling's standard OAuth flow per attorney mailbox; most firms are live within 20 minutes of kickoff. Free/busy reads occur in real time during the call (typical latency under 400ms), and the appointment is written to Acuity Scheduling on call completion with full intake notes attached. The integration honors your existing working-hours, recurring blocks, and round-robin assignment rules, and is included on every ClaireAI plan at no extra cost.
Sync map
What does ClaireAI sync to Acuity Scheduling?
How it works
How does ClaireAI work with Acuity Scheduling?
01
Consult booked into Acuity Scheduling on the call
Claire pulls real-time availability from Acuity Scheduling, offers the caller two or three time slots, and writes the appointment into the attorney's Acuity Scheduling calendar before the call ends.
02
Round-robin assignment by practice area
Claire honors your existing Acuity Scheduling availability rules and round-robin logic — appointments go to the right attorney based on practice area, geography, and current load.
03
Confirmations and reminders, fully automated
SMS confirmation fires on booking. Reminder sequences run 24 hours and 1 hour before the appointment. Reschedule and cancel links are included — no human in the loop.
Setup
How long does Acuity Scheduling setup take?
Under an hour for most U.S. law firms. No IT involvement required.
- 01
Sign in to Acuity Scheduling with an admin account and approve the OAuth scope ClaireAI requests.
- 02
In the ClaireAI Control Room, open Settings → Integrations → Acuity Scheduling. Paste your Acuity Scheduling account name and click Connect.
- 03
Map your Acuity Scheduling attorney calendars to Claire's intake schema. Most firms accept the defaults; personal-injury, criminal, and family-law presets ship out of the box.
- 04
Run a test call. New appointments land in Acuity Scheduling within 5 seconds of hang-up. You're live.
FAQ
Acuity Scheduling integration questions, answered.
How does ClaireAI integrate with Acuity Scheduling?
Claire connects per attorney calendar via OAuth. Free/busy is read in real time during the call; appointments are written to the attorney's Acuity Scheduling calendar on confirmation.
Will Claire double-book or ignore my Acuity Scheduling availability rules?
No. Claire reads real-time free/busy and honors your existing Acuity Scheduling buffer rules, working-hours, and recurring blocks. The same logic your attorneys use when self-scheduling.
What if the caller is in a different time zone?
Claire auto-detects the caller's time zone from their area code (or asks if it's unclear), then converts to the attorney's Acuity Scheduling time zone before offering slots — no AM/PM mixups.
How long does Acuity Scheduling integration setup take?
Most firms are live with Acuity Scheduling inside an hour: OAuth or API-key connection (under 5 minutes), field mapping with our team (20–30 minutes), test calls (15 minutes), then go-live on real traffic. No IT involvement required on the firm side.
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