ClaireAI × Dialpad

Dialpad numbers forwarded to Claire.

StatusLive now

AccessOpen API

Practice areasPersonal Injury, Criminal Defense, Family Law

CategoryPhone Systems & VoIP

What is the ClaireAI × Dialpad integration?

The ClaireAI × Dialpad integration routes inbound calls from your Dialpad phone system to the ClaireAI AI legal receptionist, so every ring is answered in 0.8 seconds — including after-hours, weekend, and overflow calls your front desk currently misses. Claire qualifies the caller, books consults into your calendar, sends retainers where pre-approved, and writes the lead into your practice management system or intake CRM before the call ends. Live transfers route back into Dialpad for any caller who asks for a human, with the call transcript already loaded so the attorney picks up mid-conversation. Setup is a SIP forwarding rule on your existing Dialpad number to Claire's LiveKit endpoint — typically 15 minutes with our team, no IT ticket required. Most firms cut over a single number first (overflow or after-hours only), verify the flow on real traffic for a week, then expand to full-time answering across all firm lines. The integration is included on every ClaireAI plan with no per-call surcharge.

Sync map

What does ClaireAI sync to Dialpad?

Inbound ringAnswered in 0.8 seconds

After-hours / overflowRouted automatically

Human transferWarm handoff with transcript

Call recordingStored in Claire portal

Caller-ID forwardingPreserved through Claire

Voicemail fallbackEliminated

How it works

How does ClaireAI work with Dialpad?

Dialpad numbers forwarded to Claire

A SIP forwarding rule on your Dialpad numbers routes inbound calls to Claire's LiveKit endpoint. After-hours, overflow, or every call — your choice. Caller-ID is preserved.

Warm transfer back to attorney

If a caller asks for a human or qualifies as urgent, Claire warm-transfers back into Dialpad (or to a mobile number) and reads the transcript into the receiving attorney's ear before connecting the caller.

Zero missed calls, full call audit

Every call — answered, transferred, qualified, or declined — is logged with transcript, recording, and disposition. Pulled into your CRM the moment the call ends.

Setup

How long does Dialpad setup take?

Under an hour for most U.S. law firms. No IT involvement required.

01
Sign in to Dialpad with an admin account and approve the OAuth scope ClaireAI requests.
02
In the ClaireAI Control Room, open Settings → Integrations → Dialpad. Paste your Dialpad account name and click Connect.
03
Map your Dialpad custom fields to Claire's intake schema. Most firms accept the defaults; personal-injury, criminal, and family-law presets ship out of the box.
04
Run a test call. New calls land in Dialpad within 5 seconds of hang-up. You're live.

FAQ

Dialpad integration questions, answered.

How does ClaireAI work with Dialpad?

Claire receives calls forwarded from your Dialpad numbers via SIP. You control which numbers, which hours, and which scenarios route to Claire. The rest stays with your existing Dialpad setup.

Can Claire transfer calls back to a human attorney?

Yes. Warm transfers route back into Dialpad (or to any mobile / external number). The attorney hears the transcript before the caller is connected, so the handoff feels seamless.

Do we keep our existing Dialpad numbers?

Yes. No porting required. You add a forwarding rule on the Dialpad side; your numbers stay where they are.

How long does Dialpad integration setup take?

Most firms are live with Dialpad inside an hour: OAuth or API-key connection (under 5 minutes), field mapping with our team (20–30 minutes), test calls (15 minutes), then go-live on real traffic. No IT involvement required on the firm side.

See Claire push a real call into Dialpad.

Book a 20-minute walkthrough. We'll run a live test call against your Dialpad sandbox.

Book a demo