ClaireAI × Telnyx

Telnyx SMS + DIDs, paired with LiveKit voice.

StatusLive now

AccessOpen API

Practice areasPersonal Injury, Criminal Defense, Family Law

CategoryPhone Systems & VoIP

SMS + DID provisioning (voice path runs on LiveKit Cloud)

What is the ClaireAI × Telnyx integration?

The ClaireAI × Telnyx integration routes inbound calls from your Telnyx phone system to the ClaireAI AI legal receptionist, so every ring is answered in 0.8 seconds — including after-hours, weekend, and overflow calls your front desk currently misses. Claire qualifies the caller, books consults into your calendar, sends retainers where pre-approved, and writes the lead into your practice management system or intake CRM before the call ends. Live transfers route back into Telnyx for any caller who asks for a human, with the call transcript already loaded so the attorney picks up mid-conversation. Setup is a SIP forwarding rule on your existing Telnyx number to Claire's LiveKit endpoint — typically 15 minutes with our team, no IT ticket required. Most firms cut over a single number first (overflow or after-hours only), verify the flow on real traffic for a week, then expand to full-time answering across all firm lines. The integration is included on every ClaireAI plan with no per-call surcharge.

Sync map

What does ClaireAI sync to Telnyx?

Inbound ringAnswered in 0.8 seconds

After-hours / overflowRouted automatically

Human transferWarm handoff with transcript

Call recordingStored in Claire portal

Caller-ID forwardingPreserved through Claire

Voicemail fallbackEliminated

How it works

How does ClaireAI work with Telnyx?

Telnyx numbers forwarded to Claire

A SIP forwarding rule on your Telnyx numbers routes inbound calls to Claire's LiveKit endpoint. After-hours, overflow, or every call — your choice. Caller-ID is preserved.

Warm transfer back to attorney

If a caller asks for a human or qualifies as urgent, Claire warm-transfers back into Telnyx (or to a mobile number) and reads the transcript into the receiving attorney's ear before connecting the caller.

Zero missed calls, full call audit

Every call — answered, transferred, qualified, or declined — is logged with transcript, recording, and disposition. Pulled into your CRM the moment the call ends.

Setup

How long does Telnyx setup take?

Under an hour for most U.S. law firms. No IT involvement required.

01
Sign in to Telnyx with an admin account and approve the OAuth scope ClaireAI requests.
02
In the ClaireAI Control Room, open Settings → Integrations → Telnyx. Paste your Telnyx account name and click Connect.
03
Map your Telnyx custom fields to Claire's intake schema. Most firms accept the defaults; personal-injury, criminal, and family-law presets ship out of the box.
04
Run a test call. New calls land in Telnyx within 5 seconds of hang-up. You're live.

FAQ

Telnyx integration questions, answered.

How does ClaireAI work with Telnyx?

Claire receives calls forwarded from your Telnyx numbers via SIP. You control which numbers, which hours, and which scenarios route to Claire. The rest stays with your existing Telnyx setup.

Can Claire transfer calls back to a human attorney?

Yes. Warm transfers route back into Telnyx (or to any mobile / external number). The attorney hears the transcript before the caller is connected, so the handoff feels seamless.

Do we keep our existing Telnyx numbers?

Yes. No porting required. You add a forwarding rule on the Telnyx side; your numbers stay where they are.

How long does Telnyx integration setup take?

Most firms are live with Telnyx inside an hour: OAuth or API-key connection (under 5 minutes), field mapping with our team (20–30 minutes), test calls (15 minutes), then go-live on real traffic. No IT involvement required on the firm side.

See Claire push a real call into Telnyx.

Book a 20-minute walkthrough. We'll run a live test call against your Telnyx sandbox.

Book a demo