Phone Systems & VoIP · Live now · Updated 2026-05-15
ClaireAI × Zoom Phone
Zoom Phone, with Claire on the front line.
What is the ClaireAI × Zoom Phone integration?
The ClaireAI × Zoom Phone integration routes inbound calls from your Zoom Phone phone system to the ClaireAI AI legal receptionist, so every ring is answered in 0.8 seconds — including after-hours, weekend, and overflow calls your front desk currently misses. Claire qualifies the caller, books consults into your calendar, sends retainers where pre-approved, and writes the lead into your practice management system or intake CRM before the call ends. Live transfers route back into Zoom Phone for any caller who asks for a human, with the call transcript already loaded so the attorney picks up mid-conversation. Setup is a SIP forwarding rule on your existing Zoom Phone number to Claire's LiveKit endpoint — typically 15 minutes with our team, no IT ticket required. Most firms cut over a single number first (overflow or after-hours only), verify the flow on real traffic for a week, then expand to full-time answering across all firm lines. The integration is included on every ClaireAI plan with no per-call surcharge.
Sync map
What does ClaireAI sync to Zoom Phone?
How it works
How does ClaireAI work with Zoom Phone?
01
Zoom Phone numbers forwarded to Claire
A SIP forwarding rule on your Zoom Phone numbers routes inbound calls to Claire's LiveKit endpoint. After-hours, overflow, or every call — your choice. Caller-ID is preserved.
02
Warm transfer back to attorney
If a caller asks for a human or qualifies as urgent, Claire warm-transfers back into Zoom Phone (or to a mobile number) and reads the transcript into the receiving attorney's ear before connecting the caller.
03
Zero missed calls, full call audit
Every call — answered, transferred, qualified, or declined — is logged with transcript, recording, and disposition. Pulled into your CRM the moment the call ends.
Setup
How long does Zoom Phone setup take?
Under an hour for most U.S. law firms. No IT involvement required.
- 01
Sign in to Zoom Phone with an admin account and approve the OAuth scope ClaireAI requests.
- 02
In the ClaireAI Control Room, open Settings → Integrations → Zoom Phone. Paste your Zoom Phone account name and click Connect.
- 03
Map your Zoom Phone custom fields to Claire's intake schema. Most firms accept the defaults; personal-injury, criminal, and family-law presets ship out of the box.
- 04
Run a test call. New calls land in Zoom Phone within 5 seconds of hang-up. You're live.
FAQ
Zoom Phone integration questions, answered.
How does ClaireAI work with Zoom Phone?
Claire receives calls forwarded from your Zoom Phone numbers via SIP. You control which numbers, which hours, and which scenarios route to Claire. The rest stays with your existing Zoom Phone setup.
Can Claire transfer calls back to a human attorney?
Yes. Warm transfers route back into Zoom Phone (or to any mobile / external number). The attorney hears the transcript before the caller is connected, so the handoff feels seamless.
Do we keep our existing Zoom Phone numbers?
Yes. No porting required. You add a forwarding rule on the Zoom Phone side; your numbers stay where they are.
How long does Zoom Phone integration setup take?
Most firms are live with Zoom Phone inside an hour: OAuth or API-key connection (under 5 minutes), field mapping with our team (20–30 minutes), test calls (15 minutes), then go-live on real traffic. No IT involvement required on the firm side.
See Claire push a real call into Zoom Phone.
Book a 20-minute walkthrough. We'll run a live test call against your Zoom Phone sandbox.
Book a demo