Phone Systems & VoIP · Live now · Updated 2026-05-15
ClaireAI × RingCentral
Drop Claire in front of your RingCentral DIDs.
What is the ClaireAI × RingCentral integration?
The ClaireAI × RingCentral integration routes inbound calls from your RingCentral phone system to the ClaireAI AI legal receptionist, so every ring is answered in 0.8 seconds — including after-hours, weekend, and overflow calls your front desk currently misses. Claire qualifies the caller, books consults into your calendar, sends retainers where pre-approved, and writes the lead into your practice management system or intake CRM before the call ends. Live transfers route back into RingCentral for any caller who asks for a human, with the call transcript already loaded so the attorney picks up mid-conversation. Setup is a SIP forwarding rule on your existing RingCentral number to Claire's LiveKit endpoint — typically 15 minutes with our team, no IT ticket required. Most firms cut over a single number first (overflow or after-hours only), verify the flow on real traffic for a week, then expand to full-time answering across all firm lines. The integration is included on every ClaireAI plan with no per-call surcharge.
Sync map
What does ClaireAI sync to RingCentral?
How it works
How does ClaireAI work with RingCentral?
01
RingCentral numbers forwarded to Claire
A SIP forwarding rule on your RingCentral numbers routes inbound calls to Claire's LiveKit endpoint. After-hours, overflow, or every call — your choice. Caller-ID is preserved.
02
Warm transfer back to attorney
If a caller asks for a human or qualifies as urgent, Claire warm-transfers back into RingCentral (or to a mobile number) and reads the transcript into the receiving attorney's ear before connecting the caller.
03
Zero missed calls, full call audit
Every call — answered, transferred, qualified, or declined — is logged with transcript, recording, and disposition. Pulled into your CRM the moment the call ends.
Setup
How long does RingCentral setup take?
Under an hour for most U.S. law firms. No IT involvement required.
- 01
Sign in to RingCentral with an admin account and approve the OAuth scope ClaireAI requests.
- 02
In the ClaireAI Control Room, open Settings → Integrations → RingCentral. Paste your RingCentral account name and click Connect.
- 03
Map your RingCentral custom fields to Claire's intake schema. Most firms accept the defaults; personal-injury, criminal, and family-law presets ship out of the box.
- 04
Run a test call. New calls land in RingCentral within 5 seconds of hang-up. You're live.
FAQ
RingCentral integration questions, answered.
How does ClaireAI work with RingCentral?
Claire receives calls forwarded from your RingCentral numbers via SIP. You control which numbers, which hours, and which scenarios route to Claire. The rest stays with your existing RingCentral setup.
Can Claire transfer calls back to a human attorney?
Yes. Warm transfers route back into RingCentral (or to any mobile / external number). The attorney hears the transcript before the caller is connected, so the handoff feels seamless.
Do we keep our existing RingCentral numbers?
Yes. No porting required. You add a forwarding rule on the RingCentral side; your numbers stay where they are.
How long does RingCentral integration setup take?
Most firms are live with RingCentral inside an hour: OAuth or API-key connection (under 5 minutes), field mapping with our team (20–30 minutes), test calls (15 minutes), then go-live on real traffic. No IT involvement required on the firm side.
See Claire push a real call into RingCentral.
Book a 20-minute walkthrough. We'll run a live test call against your RingCentral sandbox.
Book a demo